Your church takes pride in calling each other 'family'. The 'family' may have met through a youth group, mission trip, religious camp and/or church events - and have continued a friendship outside of the church. When you and/or others invite new visitors to join an event or tag along a field trip you boast how everyone is a best friend.
Naturally, you believe you are an inclusive organization. So, you wonder why you don't see those you've invited again? Read HERE why newcomers don't return.